Blog

Practical tips and thoughts on communication and public speaking by Robin Kermode.

How to sound like a leader in 2021

Did you know that over 60% of UK workers think their boss does not possess good leadership skills – and 40% actually left a previous job because of this. My…

5 phrases not to say on a video call

1.   ‘OK, shall I start my presentation?’ When we go into a store to buy something, we want the salesperson to tell us, in their own words, why the product…

Are you ready for virtual and remote working?

We’re in an unprecedented third lockdown which, for nearly all businesses, means working from home or remotely and communicating virtually. Nothing can beat the banter, the ability to connect and…

Adding a sense of kindness on Zoom

It’s hard to get back into work mode after the Christmas break, but it’s even harder than usual this year.  Working remotely isn’t easy and being away from colleagues can…

The Handshake and The Elbow Bump

I don’t know about you, but I didn’t realise how much I missed shaking hands. We’ve clearly been taking it for granted for years. I’m a great one for shaking…

Are you following the Curtain Up rule?

I don’t know about you, but I’m generally pretty punctual. I’ve been an actor for over 30 years and the one thing you learn as an actor is that if…

The art of listening

We don’t really associate listening with communication. We know listening is a natural part of the communication process. When we converse with someone, we’re not the only ones talking the…

The language of flowers

There is an etiquette to sending flowers. Which do you give someone on their birthday? Which do you chose for a funeral? Which do you take to a friend in…

Why disagreements can be healthy

Many of us do not enjoy disagreement and conflict and see it as very negative and unhealthy. This isn’t always the case. Here, I give my reply to select questions…

Five secrets to success at job interviews

Stand up whilst waiting/login early We are often shown into a boardroom before an interview and offered a seat whilst we wait. Don’t take it. You don’t want their first…

Three mistakes to avoid at job interviews

Whether your interview is face-to-face or via video call, here are three mistakes many of us naively fall into and must avoid. Don’t sell Never look like you’re selling. Try…

What is the best posture on a video call?

For many of us, video calling is a very new phenomenon that we’re trying to get used to. On one hand, we have technical questions: How do they work? How…
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